Sending Christmas Parcels

Opening hours and bank holidays

You can book a parcel delivery online at any time. Our customer service office hours:

Monday 22nd December: 9am - 5:30pm

Tuesday 23rd December: 9am - 5:30pm

Wednesday 24th December: 9am - 5:30pm

Saturday: 9am-12pm (including December 20th and 27th - Bromborough office closed on the 27th)

Monday 29th December: 9am - 5:30pm

Tuesday 30th December: 9am - 5:30pm

Wednesday 31st December: 9am - 5:30pm

Friday 2nd January: 9am - 5:30pm

Our offices will be closed on the following bank holidays:

Christmas / Boxing Day 2025

Thursday 25th December (Christmas Day), Friday 26th December (Boxing Day).

New Year 2026

Thursday 1st January (New Year's Day)

For the availability of Post & Packing shops and other drop-off partners over Christmas, please see our depot and drop-off locations page.

Last shipping dates for delivery by Christmas

Below are the carrier schedules, where available, for getting your parcel delivered on time for Christmas. These are subject to change as we receive more information.

Please note: transit times may be impacted by service adjustments due to unforeseen circumstances such as extreme weather. Please refer to our service alerts .

	Last shipping dates
	Last Sending Dates for Christmas (PDF). Please note - the dates given are for very last sending dates and you will still need to account for the transit times for your chosen destination. You can also use the DHL transit time calculator or refer to the estimate given in your quote. Refer to the above for TG Express - allow for 1 extra working day if using a non-Transglobal collection service.
	Christmas Delivery Schedule 2025. Please note: the final delivery date is Wednesday 24th December. Please allow for 1 extra working day if using a non-Transglobal collection service.
	Last shipping dates for DPD Classic (PDF). Refer to the above for TG Euro Parcel - allow for 1 extra working day if using a non-Transglobal collection service. Please note: Due to sailing disruptions, the final shipping date for Christmas delivery to the Republic of Ireland is Friday 19th December.
	Please refer to estimated transit time given in your quote. Allow for 1 extra working day if opting for a non-Transglobal collection service.
	Please refer to estimated transit time given in your quote. Allow for 1 extra working day if opting for a non-Transglobal collection service.
	Last collections for pre-Christmas delivery: 21st December (12:00 noon) for Evri 48 Hour; 22nd December (12:00 noon) for Evri Next Day. Last deliveries on Wednesday 24th December. Please allow for 1 extra working day if opting for a non-Transglobal collection service
	Please refer to the estimated transit time given in your quote. Refer to the above for TG International (Depot). Allow for 1 extra working day if using a non-Transglobal collection service. For TG International (US Export), see last shipping dates from the US.
	Please refer to estimated transit time given in your quote. Allow for 1 extra working day if opting for a non-Transglobal collection service. Recommended last shipping dates (please note that these could be subject to change): 3rd December - Australia, Asia & New Zealand 5th December - Africa, Caribbean & Central & South-America 8th December - Turkey, Far & Middle East 10th December - Greece, Cyprus, Malta & Eastern Europe 12th December - Iceland, Sweden, Norway, Finland, Denmark, Canada & United States 15th December - UK, Austria, Portugal, Spain, Switzerland, Italy & Ireland 17th December - Germany, Netherlands, France & Luxemburg 19th December - Belgium
	Please refer to estimated transit time given in your quote. Allow for 1 extra working day if opting for a non-Transglobal collection service. TG Economy Direct - last collection dates: 5th December - Hong Kong 12th December - Canada 13th December - Australia 15th December - New Zealand 16th December - Singapore, Israel, Saudi Arabia & UAE TG Express Direct Australia - last collection date: 17th December
	Please use the TNT transit time calculator.
	UPS Holiday Schedule (PDF). You can also use the UPS transit time calculator. Collections will take place as normal in the week before Christmas. However, delivery times will be "relaxed" for the following services to give UPS more leeway: UPS Standard –  subject to a 1-day delay UPS Express – delivery before 12pm instead of 10:30am UPS Express Saver – delivery before 2pm instead of 12pm
	Please refer to estimated transit time given in your quote. Allow for 1 extra working day if opting for non-Transglobal collection service.
	Please refer to estimated transit time given in your quote. Allow for 1 extra working day if opting for a non-Transglobal collection service. Recommended last shipping dates (please note that these could be subject to change): 4th December - Rest of the world  11th December - Japan, Canada, Singapore & Rest of Europe 15th December - Central & Western Europe 18th December - Netherlands & Belgium DDP: 12th December - USA

Please note that you will need to account for the estimated transit times for your chosen service and destination.

If you don’t have a printer and require us to send your labels and documents to you, you will need to allow time for postage.

Christmas wrapping

We know you want your Christmas presents to arrive in perfect condition, so please make sure they are protected. Use a sturdy cardboard box and surround your gift with at least 5cm cushioning on all sides. See our Parcel Packaging Guidelines for more details.

Please note that the outer packaging of your parcel should not be covered in Christmas wrapping paper. This makes your shipping label more likely to detach. Customs officials may also need to open your parcel to inspect your goods.

Prohibited and restricted items

There are certain prohibited items that you cannot send via any courier, even for Christmas. Please make sure that you don’t send any of the following - you may incur a fine and your gift may be confiscated.

• Perfume – Even in small bottles or gift box sets, perfume is a flammable hazard.
• Aftershave – Aftershave is likewise a flammable hazard.
• Aerosols– Again, flammable! Please do not send gift sets containing deodorants or any other type of aerosol.
• Christmas crackers – Believe it or not, these are an explosive hazard.

The following items are restricted:

• Alcohol – Prohibited by DPD, Evri and Landmark. DHL will deliver within the UK, and outside of the EU via express service only. UPS will deliver via their Standard service only. Champagne is prohibited on all services. You'll require an import license if sending to the USA.
  
• Food – Foodstuffs may incur additional customs delays and fees depending on the country (Australia and the USA, for example, can both be quite strict in this regard). So if you’re shipping Christmas treats, please allow for extra time.

View our full list of Restricted & Prohibited Items for more information.